Course Support

The Virtual College at Rio Hondo is dedicated to providing students with the support services that they need to be successful online students. Be sure to visit our Frequently Asked Questions (FAQ) page for answers to your most common questions. Below you will find information on the various levels of support available to students, tips for being a successful online student, as well as information on various campus services.

Do you need computer access? Computers with high-speed internet access are available to Rio Hondo students in the library and in the Business Lab:

Library hours and general information

The Business Lab is located in B107. See the District Lab Website for hours and days of operation:

District Lab Website


Do you need help in navigating your online course? Do you have questions or comments about a course? Do you need assistance accessing your course?

There are three levels of support for students taking courses online at Rio Hondo.

 1.If you are experiencing difficulty accessing course materials, assignments, quizzes, or other content within the course please contact your instructor using the Blackboard email tools.

2. If you have any comments or concerns about your online class (transfer issues, academic questions), please click on one of the links below to contact your Division Dean or an Online Counselor.

:: Contact a Division Dean

:: Online Counseling

3. If you are experiencing problems outside of your course, such as:

  • Unable to logon
  • Forgot password - verification of your student id is required. Please call the office or contact your instructor if your password needs to be reset. Please select a password that you will not forget and/or record your password for future reference.
  • Registered late

Please contact the Virtual College:

Virtual College Office Info
Monday through Thursday
8:00 am to 4:30 pm

8:00 am to 3:00 pm

Room LR141 (First Floor of the Library Building)

Click here to submit your questions

Note: The Virtual College Office is closed the same holidays as the main Rio Hondo campus.


What does it take to be a successful online student?

Online courses are not for everyone. While they do offer a variety of benefits - there also are a number of unique challenges. Take this quiz to find out if online learning might be right for you.

Visit our "Tools for Success" page to learn more about Blackboard and some computer tips that will help you to succeed in the online classroom.



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